General Information
What makes a Banarasi silk saree “pure” and “handloom woven”?
A pure Banarasi silk saree is crafted using 100% natural silk threads, without any synthetic blends. “Handloom woven” means the saree is made manually by skilled artisans on traditional looms, ensuring unique designs, fine craftsmanship, and authenticity. Each saree reflects the heritage and artistry of Varanasi’s weaving tradition.
Where are your sarees produced?
Our sarees are produced in Varanasi (Banaras), the historic city renowned for its exquisite handloom weaving and intricate silk work.
How do I confirm the authenticity of your Banarasi silk sarees?
We provide certificates of authenticity and detailed information about the saree’s origin, weaving process, and the artisan involved. Pure silk sarees have a distinct texture, sheen, and often a silk mark tag from authorized agencies.
Product Details & Care
What is the difference between handloom and powerloom Banarasi sarees?
Handloom sarees are woven manually by artisans, resulting in unique designs, fine craftsmanship, and durability.Powerloomsarees are machine-made, often faster to produce but may lack the intricacy and authenticity of handloom pieces.
How should I care for my pure Banarasi silk saree?
Dry clean only, store in a muslin cloth, keep away from sunlight and moisture, and change the folds from time to time to avoid permanent creases.
Are your sarees suitable for weddings and special occasions?
Yes, our handloom woven Banarasi silk sarees are a popular choice for weddings, festivals, and other celebrations due to their luxurious fabric and intricate designs.
Ordering & Shipping
How can I place an order?
You can place an order through our website, social media channels, or by contacting us directly via phone or email..
Do you offer international shipping?
Yes, we ship our sarees worldwide. Shipping charges and delivery times vary based on destination.
What payment methods do you accept?
We accept all major credit/debit cards, UPI, net banking, digital wallets, PayPal (for international orders), and also offer partial Cash on Delivery (COD) within India.
Returns & Exchanges
What is your return policy?
Exchanges or returns for damage are accepted only with a proper unboxing video as proof, shared within 48 hours of delivery.
Can I exchange a saree if I change my mind?
No, we do not offer exchanges for change of mind. Exchanges are only accepted if the product is damaged, defective, or incorrect.
Customization & Bulk Orders
Do you offer custom designs or colors?
Yes, we can create custom Banarasi silk sarees based on your preferred colors, motifs, and patterns. Reach out to discuss your requirements.
Can I place bulk or wholesale orders?
We welcome bulk and wholesale orders. Special pricing and customization options are available for large purchases.
Additional Support
How can I contact customer support?
You can reach our customer support via email- hmrvns@gmail.com, phone- 0919838773339 for any queries or assistance.
Can't find what you're looking for?
Send us an email to tell us what's up and someone from our Customer Service team will get back to you as soon as possible. Be sure to include your order number (if you have one).
Please email us at hmrhandlooms@gmail.com